BOWHUNTING /  TARGET
   BOWHUNTING /  TARGET
BOWHUNTING TARGET ARCHERY

Employment

Want to land your dream job? See what’s available at Hoyt.

Current Openings

Customer Service Representative

Department: Customer Service
Location: Salt Lake City, UT
Post Date: Sep 28, 2016

JOB SUMMARY:

While upholding Hoyt’s Policies and Mission and Values Statements, the Customer Service Representative is responsible for all aspects of customer account management, including receiving and processing customer orders, inquiries and/or complaints regarding product or service received.

ESSENTIAL FUNCTIONS:

Provides service and assistance to new and existing accounts: Answers incoming phone calls from dealers, sales reps, and consumers. Takes and enters orders from customers, either by phone or fax. Responds to inquiries regarding order status, product information or warranty information. Provides technical help and advice to the customer. Resolves customer problems and complaints, such as delivery or mis-shipped product. Issues Return Authorizations for warranty returns on defective product, according to company policy. Helps create additional sales by suggesting add-ons to incoming orders or special promotions.

Maintains the accounts: Communicates and maintains a positive relationship between Hoyt and customer accounts. Relays information regarding issues to appropriate internal personnel. Interacts with credit department regarding product holds due to credit issues, the shipping department regarding shipments, the planning department regarding delivery dates and backorder status, the Warranty department to check warranty status and/or policy, and the engineering department regarding technical information. Sets up new customers and maintains current account information.

Provides support to the department: Assists with the mailing of catalogs, technical bulletins and merchandising products. Helps update policies and procedures as needed. Assists with any marketing programs as needed for special projects: trade shows, sales meetings, etc.

JOB REQUIREMENTS:

Knowledge, Skills and Abilities:
This position requires:
 A fluent understanding and technical knowledge of archery equipment. (Training will be provided.)
 Excellent communication and phone skills, with the ability to interact with a wide variety of people.
 Strong customer services skills.
 Basic computer and typing skills.
 Strong organizational and follow-through skills.
 Ability to make decisions and solve practical problems.

Training and Education:

Type of Training
High school diploma or equivalent.
2 years advanced education preferred.
Basic computer training.
Customer Service training.
Archery equipment technical training (training provided within first six months of employment)

Required Prior Work Experience:
Type of Experience Length of Experience
Customer Service or Telemarketing 2 years
Archery experience preferred.

In an effort to promote a healthy lifestyle and work environment Hoyt only hires NON - TOBACCO users. Send resumes to [email protected] or fax to 1-801-537-1470.

How to Apply:

Email your resumé, cover letter and references to [email protected]

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Maintenance Technician A

Department: Maintenance
Location: Salt Lake City, UT
Post Date: Sep 28, 2016

Hoyt Archery Company, a premier manufacturer of archery products, is looking for a talented & experienced Maintenance Technician to join the Maintenance and Facilities Team. While upholding Hoyt’s Policies and Mission and Values Statements, the Maintenance Tech A is primarily responsible for servicing major equipment breakdowns and may be used to install new utility lines (electrical, plumbing, natural gas, water, phones, etc.).

The Maintenance Technician will examine and troubleshoot problems to diagnose the cause of a machine or equipment malfunction; Perform repair with minimal downtime; Performs preventive maintenance; read and understand engineering prints and schematics; fabricate and machine replacement parts; installation of utility lines; assist in project planning, execution and completion; and work with outside contractors.

The successful candidate MUST HAVE 5+ YEARS OF MANUFACTURING maintenance experience; skill in electrical, industrial wiring; major equipment and machine experience; basic carpentry; and plumbing experience including PVC, ABS & black iron.

Experience with CNC machinery is preferred.

Associates degree or equivalent experience preferred.

HOYT IS A NON-SMOKING AND NON-TOBACCO USAGE FACILITY.

If you are interested in applying please send your resume, references, and salary requirements to [email protected] or fax to 1-801-537-1470.

How to Apply:

Email your resumé, cover letter and references to [email protected]

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Independent Sales Representative

Department: Sales
Location: PA/NY
Post Date: Sep 28, 2016

Hoyt Archery, an American manufacturer of compound bows, recurve bows and archery accessories, is currently seeking to find an independent sales representative for Pennsylvania and New Jersey. This independent contractor should have (i) three or more years of experience working and selling for a premium brand, (ii) strong product capabilities and technical expertise, specifically related to archery, and (iii) a consistent track record of exceeding goals, meeting deadlines, prospecting, maintaining and growing accounts in a territory. The independent contractor must also be willing to spend a majority of time on the road traveling to and working directly with Hoyt accounts with a strong desire to win business and establish long-term customer relationships. Hoyt Archery is a top-of-the-line brand with year-round products, competitive commission structure and high-quality informational materials to help support both sell-in and sell-out.

All interested candidates send resume to: [email protected]

How to Apply:

Email your resumé, cover letter and references to [email protected]

More Details

MANUFACTURING ENGINEER – Controls and Automation

Department: Engineering
Location: Salt Lake City, UT
Post Date: Sep 28, 2016

Hoyt Archery Company, a premier manufacturer of archery products, is looking for a talented & experienced controls engineer to join the manufacturing engineering team. This position is responsible for engineering and support of manufacturing equipment through the design of control panels and the integration of robotics, PLCs, HMIs, sensory and vision systems and other related components. The manufacturing engineer is also responsible to improve manufacturing techniques and equipment to ensure efficiency, flexibility, and reliability of the process and to improve the quality of the product produced.

MAJOR DUTIES:

New equipment and process design: Designs new manufacturing processes, new machines and operations. Provides input regarding new product; so as to preclude manufacturing obstacles and enhance manufacturability. Modifies existing equipment to accommodate new product or specifications. Reduces product costs by developing automated systems when justified. Designs tooling and fixtures to support manufacturing processes. Develops action plans to reduce high scrap and/or warranty issues due to equipment or process. Develops and maintains standard work procedures for new and existing processes and equipment. Provides capital expenditure requests for production equipment including cost breakdown, cost justification, and payback calculations. Provides computer interfaces or automation to existing and new equipment.

Process and machine analysis for improvement: Works through capacity increase, quality increase, and cost reduction plans from the manufacturing and process perspective. Uses experience in automation, controls, and robotics to improve equipment and processes.

Quality Assurance: Through interaction with quality assurance and product design engineers, establishes required process specifications with careful analysis of process capabilities. Develops and implements means of ensuring process and equipment will meet product specifications.

Project Management: Manages assigned projects to ensure they are completed on schedule, within budget and meet all required guidelines. Understands time and resource management. Performs make vs. buy analyses and potentially manages projects executed in full or in part by outside firms.

REQUIRED EDUCATION:

• Bachelor’s Degree in electrical, mechanical, manufacturing engineering or closely related discipline.

REQUIRED PRIOR WORK EXPERIENCE:

• 4 Years of automation and controls engineering experience with PLC programming, automation standardization, and robotics.
• 4 Years of machine design, including electrical and pneumatic systems, with use of CAD/CAM, SolidWorks, or other engineering software.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Advanced understanding of PLCs, HMIs, robotics, and other automation technology
• Familiarity with machine tools such as lathes and mills
• Computer skills in design drawing (2D and 3D CAD), word processing, and spreadsheets
• Good communication skills, both written and verbal
• Project management skills and ability to complete several projects simultaneously

PREFERRED:
• Archery experience
• LEAN and six sigma training and experience

In an effort to promote a healthy lifestyle and work environment Hoyt only hires NON-TOBACCO users. Send resumes to [email protected] .

How to Apply:

Email your resumé, cover letter and references to [email protected]

More Details

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